Privacy Policy

GLP-1 SOS ("we," "us," or "our") operates the website glp1sos.com (the "Site"). This Privacy Policy explains how we collect, use, share, and protect information about you when you visit the Site, place an order, or otherwise interact with us.

By using the Site, you agree to the practices described in this Policy. If you do not agree, please do not use the Site.

We collect the following categories of information:

Information you provide: name, email address, shipping and billing address, phone number, and the contents of messages you send us.

Payment information: payment card details are collected and processed by our PCI-compliant third-party payment processors. We do not store full card numbers on our servers.

Device and usage data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps, collected automatically through cookies and similar technologies.

We use your information to:

• Process and ship your orders and send order confirmations and shipping updates.

• Provide customer support and respond to inquiries.

• Send marketing emails about products, offers, and updates (you can opt out at any time).

• Improve the Site, our products, and our customer experience.

• Detect, prevent, and address fraud, security issues, and abuse.

• Comply with legal obligations.

We use first-party cookies to keep you signed in, remember your cart, and personalize your experience. We also use third-party analytics and advertising technologies, including Google Analytics, the Meta Pixel, and Google Ads conversion tracking, to measure performance and serve relevant ads.

You can disable cookies through your browser settings, opt out of Google Analytics at tools.google.com/dlpage/gaoptout, and manage ad preferences through the DAA opt-out page.

We do not sell your personal information. We share information only with trusted service providers who need it to operate our business — shipping carriers, payment processors, email and SMS platforms, customer support tools, and analytics providers — under written agreements requiring them to protect your information and use it only for the services they provide to us.

We may also disclose information when required by law, to enforce our Terms of Service, or to protect the rights, property, or safety of GLP-1 SOS, our customers, or others.

We retain personal information for as long as needed to provide our products and services, comply with legal and tax obligations, resolve disputes, and enforce our agreements — typically up to seven (7) years for order records. We delete or anonymize information when it is no longer needed.

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of marketing communications or the sale or sharing of your data.

To exercise these rights, email us at supportglp1sos@gmail.com. We will respond within the timeframe required by applicable law. You can also unsubscribe from marketing emails by clicking the "unsubscribe" link in any message.

Our products and the Site are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last updated" date above and, where appropriate, by email or a notice on the Site. Your continued use of the Site after changes take effect constitutes acceptance of the updated Policy.

Questions about this Privacy Policy? Email us at supportglp1sos@gmail.com.